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Frequently Asked Questions

• How far do you travel and do you charge for travel?

I will travel to anywhere my passport will take me :-) to photography your wedding. Travel expenses are all inclusive for England and Wales. Additional fees apply for Scotland and International destinations.

• How will my images be delivered?

All your images will be delivered via and online gallery and password protected, one for you and another you can share with your friends and family, so they can view them too. Your passwords gives you added control and admin features over your gallery.

• Will you take any posed formal photos of me and my wedding party?

Yes, of cause I will. It’s important you have a photographic record of your family and the people that are important to you. These images will be quick and fun, with a little direction from me. However, I do advise that you limit your choices to no more than ten choices. Wedding parties with very large numbers can take longer than you'd expect. I’d much prefer to see you back with your friends and family, happily mingling with a glass of champers in your hand.

• What happens if you're ill on the day?

I’m very fortunate, and extremely grateful, to be in good health and have never been unable to make a wedding. However, should the worst come to the worst, I have a network of second shooters and other talented photographer contacts and every effort would be made to secure an alternative photographer. In the unlikely event that I was incapacitated and you preferred to source your own replacement a full refund would be given.

• Do you have Professional insurance?

Yes, absolutely. I have public liability cover of £2,000,000.

• Can we meet and have a chat?

If you’re local and I'm free, then yes we can. However, many of my couples (and me too if I'm honest) find arranging and having a FacetTime / Skype call is more convenient.

• What is your pricing?

I totally understand wanting to have my pricing information, rather than having to ask, but there a number of reasons my pricing are not displayed publicly. Though I have 3 set wedding collections, I also create bespoke package for some clients. Prices may differ due to location. I offer a destination wedding collection for Europe and the rest of the world. If you'd like to obtain detailed pricing information, please get in touch with me via my contact form or you can drop me an email at info@dejijohnson.co.uk.

• What is your booking fee and how do I book you?

A booking fee of £500 together with an electronically signed contract takes your date off my availability list. You'll then be sent an invoice and receipt for your non-refundable deposit. 100% of the balance outstanding is payable 2 months before your wedding.

To be fair to everyone and due to the volume of enquiries, a date is only reserved after a signed electronic contract and a paid deposit.

If you have any questions not answered above, please feel free to email me at info@dejijohnson.com with your questions and I will respond as soon as possible.

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